At Dodge Antiques, etc, we strive to make your shopping experience smooth, reliable, and enjoyable. Please review our shipping policy below to understand how we process and deliver your orders.
1. Handling Time (Order Processing)
All orders are processed within 1–2 business days (handling time) from the date of purchase.
Please note that during peak seasons or special promotions, processing times may be slightly extended.
2. Shipping Method & Transit Time
We currently offer the following shipping option:
- Standard Shipping (Transit Time): 3–4 business days for all destinations after dispatch.
3. Total Delivery Time
The total estimated delivery time (handling + transit) is:
- 4–6 business days for all destinations
Delivery times may vary slightly depending on the customer’s location and external factors such as carrier delays.
Order Cut-Off Time:
Orders placed before 6:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will begin processing the same business day. Orders placed after this time will be processed the next business day.
4. Shipping Rates
- We offer free shipping on all orders delivered within the United States.
- Shipping costs for other destinations or special shipping options will be calculated at checkout. You will be able to review all charges before completing your purchase.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. This allows you to monitor your shipment and view the estimated delivery date.
6. Address Accuracy
Please ensure that your shipping address is complete and accurate.
Dodge Antiques, etc is not responsible for delays or lost shipments due to incorrect or incomplete addresses. Any additional shipping charges resulting from address errors will be the customer’s responsibility.
7. Order Modifications & Cancellations
If you need to modify or cancel your order, please contact us within 24 hours of placing it. We will do our best to accommodate your request.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team promptly. We will coordinate with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
9. Returns & Exchanges
For detailed information about returns, exchanges, and refunds, please refer to our separate Return Policy page.
10. Contact Us
If you have any questions or need assistance, feel free to contact us:
Email: support@dodgestreetantiques.com.